Six world-class, revenue generating training programs are available for your sales team.  These highly interactive courses include:

Intelligent Digital Prospecting

Business Development

Advanced Business Development

Customer Service

Negotiation

Presentation Skills.

Intelligent Digital Prospecting

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  • Crafting the Sales Script people will respond to

  • Email

  • Social Media Platforms

  • First touch messaging - Why it Works

  • Second touch, Third, Fourth

  • 4-3-2-1 CRM touch cadence

  • And much more...

Business Development Skills

  • Communication with different personality styles

  • Referral prospecting

  • The Discovery Call

  • Business Development Process

  • Handling Objections

  • Different Closing Methods

  • and more...

Legendary Customer Service

  • What is Customer Service

  • Power of Attitude, Constitency and Teamwork

  • Handling Customer Objections and Concerns

  • How to Improve

  • What is After Sales Support?

  • and more...

Negotiation Skills

  • Negotiating for Business Results

  • 3 Phases of Negotiation

  • Importance of Planning

  • Interaction during the Process

  • Negotiating Techniques

  • and more...

All of these programs are approved by the MA Workforce Express Grant Fund.  For more information about the Express Grant program, click here.